Introducing Southwest Village Apartments, a premier apartment complex located at 11726 W Bellfort Ave., Stafford, TX 77477. This beautifully maintained community is renowned for its exceptional customer service, with a dedicated team led by the highly professional and emotionally available assistant manager, Maria. Residents consistently express their appreciation for Maria's kindness and respectful demeanor, making the process of finding and settling into a new home stress-free. The clean and quiet property further enhances the overall living experience at Southwest Village Apartments, with the staff consistently going above and beyond to ensure resident satisfaction. Whether it's the efficient office team or the proactive maintenance crew, the commitment to exceptional customer service shines through in every interaction. With a strong sense of community and a track record of happy residents, Southwest Village Apartments is the ideal place to call home.
![](https://static.where-e.com/United_States/Texas/Fort_Bend_County/Southwest-Village_e973958260f6b381411a90ce93a2d865.jpg)
Amenities and More
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Reviews
The Staff are very nice, kind and friendly. They do what they can to help you to get your new home. Especially Maria, she was the one who helped me and my husband to get our new home and she was so kind and respectful all the time. Gracias Maria!!!!
We moved in a week today and we love it. The property is clean and very quiet. The assistant manager Maria was so sweet and very helpful. Keep up the good work!!
It be a lot of Racism going on over here they allow certain people like Spanish and whites to house all kind of plants and toys on the patio but had the audacity to leave a note on my mothers door about a small patio end table that had fake flowers in small flower pot and when I tell u it didn’t even take up any space the letter was so irrelevant and there is nothing in the lease that says it especially when all the other races are doing it I’m gonna take all the letters and contact the local news because I’m about fed up with the letters and low maintenance… they don’t fix anything properly and I have even had a ring come up missing another time I was visiting and maintenance had been there and maintenance will just open the door without announcing themselves…i just never chose to say anything until I came down for the holidays because it’s becoming excessive … I’ve been there a time where maintenance clearly didn’t think anybody was home and tried to enter I instructed them to hold on because I was dressing and they still tried to enter and they heard me because I caught them at the door and had to close it in their face…I visit her often and was informed about the patio note…. One day I was using my mothers car and accidentally locked my keys inside the car so I called my brothers before I could tell my mom and the manager came out asking questions like we were breaking into the car meanwhile my. Nieces were sitting right by them as they retrieved the keys… my mom has no patio furniture compared to surrounding neighbors but they don’t recieve any kind of notices…. They really are not pet friendly either because my mother doesn’t have any pets but I do and I don’t live with her but whenever I visit I use to bring my teacup chihuahua and they kept telling her the dog couldn’t be there but mind u like I said we visit often almost daily when I’m in Houston so I don’t understand why it was always a sense of urgency whenever I visit it’s like they knew when to watch the camera to be able to say something which was hella weird to me..To be quite honest they really got my mother twisted I won’t stand by and allow her to be treated that way at 55 years old because she is a black woman.
I enjoyed living here. It is safe and the inside of the apartment is beautiful. When it comes to customer service, Maria won’t offend anyone, she is so professional and emotionally available to listen and help.
I have lived here for several years and it's one of the best apartment communities I've lived in! The grounds are always neat and all maintenance requests are handled quickly from my entire experience here. The office is attentive and always kind to my family and I. Mrs. Bodi has helped me more than once in various matters that have happened as things happen in a community from time to time. Always kind and professional staff all the way around. Highly recommend!
I am now going on my 3rd year living here with my kiddos. We love the staff but Maria the office assistant manager is amazing she has made my renewal such a breeze. I work from home and she kept me in the loop through email on everything that I needed to bring in and sign. They are very respectful with my work schedule and I appreciate that enormously. I will be here for many years.
I am written this with pride, my husband and I have been here at Southwest Village Apts. for over 4yrs. Now And I am not planning on going anywhere This is a Quiet,Safe and Clean Place to live no worries going in and out you place. There are so many other places to go but, you know you are in a safe place there’s no going anywhere with that be said I love it here. Staff keep up the good work.
This is the 4th time I come in 2 weeks and every time the office is CLOSED. Maintenance is outside working cleaning being productive but where is the office staff? I call and no answer every time. So how can I get information about the complex? The sign says they open at 9am but it’s 9:20am and the door is locked.
Very professional group of people. Maria took care of our needs with helping us get moved in quickly and stress free. Luv this place and definitely would recommend to anyone looking for a place
I love the staff in the office and maintenance they do a great job! Best customer service. Thank you for all your hard work.
Location
11726 W Bellfort Ave., Stafford, TX 77477, United States
Hours
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Monday
08:30 AM - 05:30 PM
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Tuesday
08:30 AM - 05:30 PM
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Wednesday
08:30 AM - 05:30 PM
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Thursday
08:30 AM - 05:30 PM
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Friday
08:30 AM - 05:30 PM
- Saturday Close
- Sunday Close
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